Many live chat solutions integrate with legal practice management software. Many live chat solutions are also free to use, though these free choices may not have features that will easily support law firms.ĭoes Live Chat Software Integrate With My Practice Management Solution? These solutions are less affordable than standalone live chat apps. Additionally, some live chat tools listed below are one part of a broader suite of features offered by reputation management providers, such as Birdeye and Podium. ![]() More expensive solutions are equipped with robust features, such as 24/7 live chat agents and appointment scheduling. Live chat software pricing generally ranges from $19 per month for basic tools to $999 per month for advanced options. This accelerates document assembly and reduces your staff’s administrative burden. Integrations allow information collected from prospective clients in the chats to automatically flow into your database. Many of the live chat tools we list below integrate with popular legal practice management solutions. This allows you to field client inquiries and capture leads outside of working hours. Some solutions offer live chat agents that are available 24/7. Some solutions integrate with your practice management system, and will automatically populate calendar events based on your availability. In many live chat solutions, clients can schedule appointments and consultations on your law firm’s website. This offers reassurance that live chat agents can interact with your clients in a knowledgeable fashion, and communicate with you and your staff effectively. Some solutions offer live chat agents that are well-versed in legal-specific matters. Live chat apps accelerate the intake process by capturing contact information and case details from your prospective clients. Live chat agents will capture and qualify potential new clients, and begin the intake process. Live chat tools improve lead acquisition rates by adding an additional communication channel to your law firm. Here are some of the most important and legal-specific features found in live chat solutions: Live chat software includes useful features that allow lawyers to streamline the communication experience between the firm and its clients. The Best Live Chat Software for Lawyers.Does Live Chat Software Integrate With My Practice Management Solution?. ![]() We’ve compiled a list of our favorite live chat solutions for lawyers below, along with details on pricing and features, to help you choose the best solution for your law firm. There are many live chat apps available on the market today, and choosing the best solution can be difficult. Live chat software helps legal professionals attract new leads and provide exceptional client experience. With the increasing popularity of virtual law firms, live chat and virtual receptionist software has become an essential tool for many lawyers.
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